WhatsApp Chatbot & Marketing CRM

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Web Design Android and iOS Apps Search Engine Optimization Chatbots and Virtual Assistants E Commerce Development API Integration Services Hybrid App Solutions Progressive Web Apps Google Ads Meta Ads WhatsApp chatbot Workflow Automation CRM Development ERP Development Public Relations Social Media Management OCR and Analytics
WhatsApp Chatbot & Marketing CRM

Project overview

IMJ Institutions, a group of eight educational institutions based in Kundapura, approached Hungercat to build a WhatsApp-based chatbot and CRM system to strengthen their marketing and communication efforts. The goal was to create an automated system to engage prospective students, send promotional messages, and handle inquiries efficiently through WhatsApp.

Challenges & constraints

  • Designing a chatbot that could handle multi-institutional brand messaging within one system.
  • Ensuring WhatsApp API compliance for bulk promotional communication.
  • Delivering an optimized and user-friendly admin panel within a one-month timeline.

Projects solution

Hungercat developed a fully customized WhatsApp Chatbot integrated with a marketing CRM, enabling IMJ Institutions to automate student engagement campaigns, send bulk promotions, and manage communication leads from a single dashboard. The chatbot was coded in-house using the WhatsApp Business API and fully tailored to the institution’s brand tone and workflow. Admin users can now manage leads, send scheduled messages, track responses, and analyze performance data — simplifying large-scale marketing for all eight institutions.

project name

WhatsApp Chatbot & Marketing CRM

Category

AI Automation Solution

clients

IMJ Institutions

date

12 January, 2025

duration

1 Month

Technologies

Chat on WhatsApp

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